1.1. We sell a variety of alcoholic beverages by the recipe of hard seltzer by the name of Real Buddies (the product / products). Real Buddies is a refreshing alcoholic beverage with a low alcohol content of 4,5%.

1.2. You can buy our Products as shown in our web shop:

2.1. To order our Products, please register through our Website. We may assume that the information you provide is complete and correct.

2.2. We advise you to use a strong password for your account and not to give your password to third parties. You are responsible for any misuse of your account (for example: if someone else places an order by using your password). We may assume that the person using the account to order Products is authorized to do so.

3.1. The (total) price of the Products is listed on our Website. The prices communicated by us are inclusive of Belgian tax rates and are subject to changes and slips of the pen.

3.2. The amount of the shipping costs will be mentioned when placing the order. The shipping costs communicated by us are inclusive of Belgian tax rates and are subject to changes and slips of the pen.

4.1. In our web shop you can place an order for the purchase of our Products (the Order) and pay via one of the indicated payment options.

4.2. If you have paid for your Order through our Website and the payment is successful, you will receive the payment confirmation of your Order by e-mail.

4.3. We reserve the right to (partially) cancel the Order within two working days without giving any reason, without being obliged to compensate any damage resulting from this. After a (partial) cancellation of the Order, we will immediately refund the (relevant part of the) purchase amount to the same account from which the Order was paid.

6.1. We will deliver your product to the address you have specified. Once we have dispatched your product, we can no longer amend the address. Bpost is our fulfilment partner and handles distribution of our products.

6.2. With the Order you can choose a time slot for the delivery of your Order. We will do our utmost to deliver the Order in the time slot you specify. If the Order is delayed, we will inform you as soon as possible in writing.

6.3. The delivery takes place when the Order is offered by the deliverer to the address provided by you. You will ensure that the Order is accepted by you or an authorized employee of yours. You are always obliged to take delivery of the delivered goods. If you refuse to accept the Order or if there is no one to accept the Order, you will be responsible for the costs of additional delivery, storage and safekeeping.

6.4. Delivery times that we communicate are indicative and do not apply as a fatal deadline.

6.5. We may have an Order be delivered in parts.

7.1. Immediately after the delivery of the Order, we recommend to check whether the quality and the quantity of the delivered goods are in accordance with what has been agreed.

7.2. You must notify us in writing of any visible defects, incomplete delivery or complaints within two working days after delivery. You must notify us in writing of any non-visible defects within two working days of their discovery. The notification must contain a detailed description of the defect and supporting evidence, such as photographs.

7.3. If there is a defect, we will, in our sole discretion, replace the Product or indemnify you, unless:

7.4. If it is established that a complaint is unfounded, the costs we have incurred (such as research costs) will be borne by you.

8.1. We do not have to fulfil our obligations to you in the event of force majeure, such as, but not limited to, pandemic impediments, strikes, obstructing government measures, transport difficulties, labor strikes, fire, machine breakdowns, boycotts, sanctions, war or threat of war and late delivery by suppliers and circumstances beyond our control.

8.2. We may suspend the obligations under the Agreement during the period of force majeure. If this period lasts longer than three months, the Parties may dissolve the Agreement without being obliged to pay damages.

8.3. If we have partly fulfilled our obligations and if the fulfilled part has independent value, we may invoice the fulfilled part.

9.1. We give warranty on all Products, as referred to in article 10.1 until the expiration date. The expiration date is stated on the label of the Products.

9.2. No guarantee is given if one of the situations mentioned in article 7.3 occurs.

9.3. We have the right to fulfil our obligations under the guarantee by supplying a replacement product or by refunding the invoice value. The refund of the invoice value can only be made to the account number from which the invoice has been paid.

10.1. We guarantee that the Product complies with all relevant regulations and customary requirements.

10.2. We will only be liable for your direct loss which is the direct and exclusive result of a shortcoming on our part.

10.3. We will not be liable for any loss or damage arising from our reliance on incorrect or incomplete information provided by you.

10.4. Minimal deviations of e.g. dimensions, numbers, weight and colours can not be considered a shortcoming of us.

10.5. We are not liable for damage, loss, claims of third parties, loss of data, fines or costs arising from the Agreement or from the use of the Product.

10.6. If we are nevertheless liable, such liability shall be limited per claim to the invoice value of the relevant Order.

10.7. In all cases, our liability will be limited to the amount paid out by our insurer.

10.8. The limitations of liability set out in this clause do not apply if the damage is due to intent or gross negligence on our part.

11.1. You will indemnify us against any claims from third parties who suffer damage as a result of using the Products and whose cause is not attributable to us.

11.2. If third parties do make a claim against us, you will assist us both out of court and in court and will do everything that can be expected of you in that case.

11.3. If you do not take measures, we may do so ourselves. All costs and damages incurred by us as a result will be entirely at your expense and risk.

16.1. Unless there is a legal or professional obligation to disclose, the Parties shall keep all information exchanged with each other confidential from third parties.

16.2. The parties may not use the information exchanged for a purpose other than that for which it was obtained, except if (one of) the parties (acts) in a procedure in which these documents may be relevant.

17.1. If you fail to comply with the provisions of the Agreement or the general terms and conditions, you are obliged to reimburse all costs that we have to incur in order to force you to comply with the agreements.

17.2. If a certain obligation is not met by you, you are automatically in default. A notice of default is not required.